Amazon PS5 restock was a complete mess — and Sony Direct was even worse

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Amazon PS5 restock was a complete mess — and Sony Direct was even worse

This week Amazon held its second PS5 restock of the month, and it did not go well. A reasonable handful of customers did manage to come away having secured a PS5, but the majority of shoppers came away empty-handed. 

You don’t need to search far on social media to find a tidal wave of irritated posts — many of which are too full of expletives for us to share. The common theme is a feeling of frustration that once again many people wasted their morning trying and failing to buy a PS5.  

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It was assumed this Amazon restock would run a little bit smoother as it was the first Amazon U.S. drop that was exclusively open to Prime members. However, once again customers trying to buy a console were greeted with error messages, website crashes and the all too familiar “failed to add this item to cart” popup. The whole thing was a complete mess. 

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